Noel-Levitz Student Satisfaction Inventory Results

University of Montana Western students were asked in December 2006 to complete a national survey, the Noel-Levitz Student Satisfaction Inventory, to assess their satisfaction with the University in eleven areas, including academic advising, instructional effectiveness, service excellence, concern for the individual, and campus support services. A similar survey was conducted in 1998. Survey results from last semester were compared to the 1998 results and also compared to results from other four-year universities nationally.

Current Montana Western students ranked the University higher in every category than their 1998 counterparts and also gave the University higher scores in every category than the national averages.  Highest levels of satisfaction were noted in the areas of Academic Advising and Instructional Effectiveness. The results help guide strategic planning, increase retention rates, meet accreditation needs, identify strengths of institutional marketing, and gauge progress toward meeting campus goals.

Documentation Supporting the Results (PDF documents)
- UMW Student Demographic Information
- Overview of Scale Items
- Strategic Planning Overview (strengths, challenges, and benchmarks)
- Scale Items with Associated Questions
- Institutional Summary